privacy policy

Welcome to Chippewa Valley Health Cooperative (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.


Information We Collect:

Personal Information

We collect personal information that you provide to us when you sign up for membership, use our services, or interact with us. This information may include:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment information


Payment Information

We use Square as our payment processor. When you make a payment through our website, your payment information is collected and processed by Square in accordance with their Privacy Policy. We do not store your payment information on our servers.


Automatically Collected Information

We may collect certain information automatically when you visit our website, such as:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Time and date of visit
  • Referring website


How We Use Your Information

We use the information we collect for the following purposes:

  • To process your membership signup and manage your account
  • To provide and improve our services
  • To communicate with you about your membership, services, and updates
  • To process payments and refunds
  • To comply with legal obligations


Sharing Your Information

We may share your information with third parties in the following circumstances:

  • With service providers who assist us in operating our website and providing our services, such as payment processors and IT support
  • When required by law or in response to legal processes
  • To protect our rights, property, or safety, or that of others
  • With your consent or at your direction



We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.


Your Rights

You have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct or update your personal information
  • The right to request the deletion of your personal information
  • The right to object to the processing of your personal information
  • The right to withdraw your consent at any time

To exercise these rights, please contact us using the information provided below.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.


Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Chippewa Valley Health Cooperative

Effective Date: May 24, 2024